[مستر محمد ديوشي عطا]

المشاركة الأصلية كتبت بواسطة AMR QENAWY

mention the place, the speakers and the language function :
A: Could i have extension 2387, PLEASE ?
B- I'm afraid, the line is engaged at the moment , Do you want to hold

Mention the place, the speakers and the language function
A: Could I have extension 2387, PLEASE
B- I'm afraid, the line is engaged at the moment , Do you want to hold
Place: Telecommunication Centre
Speaker A: Caller
Speaker B: Operator
Function: Polite request / Apologising and offering a choice