situation صعب

[سلولا]

A: Customers' service. can i help you?
B: well i want to have a new number.
A: you can point out one from this collection
place:
speaker A:
speaker B:
function:

[(*أحمد عرفة*)]

A: Customers' service. can i help you?
B: well I want to have a new number.
A: you can point out one from this collection
place: on the phone
speaker A: clerk
speaker B: customer

[مستر محمد ديوشي عطا]

A: Customers' service. Can I help you?
B: Well I want to have a new number.
A: You can point out one from this collection
Place : Telecom Centre
Speaker A:Customers' service clerk
Speaker B:client
Function:offering help - polite request